A queue, calmed.

What TOKENN is

TOKENN is a WhatsApp-first queue and token management system for clinics. Patients book a token by scanning a QR code or messaging on WhatsApp — no app to install and no phone calls. Staff run the whole day's queue from a phone or laptop.

Why we built it

Small clinics run on patience and paper tokens. The phone rings all morning, the waiting room fills up at 9 AM, and patients wait hours for a five-minute consult. Many simply leave for a clinic that respects their time.

TOKENN fixes the queue without changing how a clinic actually works — the only difference is that the wait becomes predictable and patients arrive when it's nearly their turn.

What it does

Patients get a token over WhatsApp and a clear position in line. They receive a 2-ahead reminder and a "your turn" alert, so they leave home at the right time. The waiting-room display calls each token out loud. Reception can issue walk-in tokens in two taps, and owners see daily analytics — patients seen, no-shows, average wait.

Who it's for

General physicians, pediatric, ENT and dental clinics, diagnostic labs, and multi-doctor practices across India, with an assistant that understands every major Indian language — Tamil, Hindi, Telugu, Kannada, Malayalam and more — including English and code-mixed styles like Tanglish and Hinglish.

Run your clinic queue on WhatsApp

7-day free trial. No card. Set up in 10 minutes.